New Job Opportunity: Field Test Engineer – Southern California
Contact: Steve Eddington Ref: 6009
Company Description:
Our client designs, manufactures, and markets a globally expanding portfolio of mobile and internet products designed to be as individual as the people who use them. Our client is currently the fastest growing of the world’s top ten mobile phone manufacturers, is part of a billion dollar Corporation, and one of the largest consumer electronics companies in the world.
Responsibilities:
Collaborate with validation engineers on test case creation and execution.
Coordinate with R&D to troubleshoot issues and implement solutions in a timely manner.
Be the escalation point and prepare to mentor other testers in the team.
Manage and investigate issues reported by Carriers, Technical Account Managers, Quality Managers, and Customer Care Managers.
Generate issue status reports for management review
Act as if the “real customer” and collect and review user experience-based metrics, to detect problems during development phase.
Up to 40% travel within US/Canada required; some international travel may be needed.
Qualifications & Skills:
Associate degree or higher, preferably in Computer Science, Engineering or a related technical field
Experience in testing cellular technologies (GSM/GPRS/UMTS/LTE or CDMA/1xRTT/EvDO, etc…)
Basic understanding of WAN network concepts, roaming partnerships, frequency bands, handoffs.
Prior wireless or related field test experience in handsets and tablets.
Have experiences in field testing using Metrico equipment and have the ability to interpret the test results
Have lab testing experience in different chipset platforms
Have experiences testing Android OS handsets and tablets
Have experiences in testing hot spots devices and data cards
Have experiences with T1 carrier test requirements and process
Have testing experiences with other OEMs
Excellent ability and methodology to troubleshoot and identify the root cause of issues
Ability to retain composure under stressful conditions and effective communication with a wide array of functional groups for a quick resolution turnaround time.
Timely delivery and completion of projects
Self-motivated and energetic
Ability to learn quickly and multitasking
Team player that enjoys working with other technical resources and project members
Fluent computer operation skills, including data compilation and reporting (Microsoft Office, Powerpoint, Microsoft Project)