Operations Manager
Operations Manager in Texas
Ref# 1242869833
This Wireless Professional is available for hire.
Contact our Staffing Services Representative at (888) 356-3501,
or click Request Candidate Info.
Experience Summary:
We are currently representing an excellent Operations Manager, who has 19 years of experience in wireless. This candidate excels as turning around under-performing groups while giving outstanding service to the customer. He prides himself at meeting service metrics and coming in under budget. He also has vendor management experience. He gets people to work together to accomplish goals resulting in a close-knit team that prides itself in its accomplishments.
Some of his accomplishments include:
- Assumed role of under-performing teams in two different locations and achieved high levels of excellence from the carrier.
- During the Blackout in NY a few years back, network outage updates were at 45 minute intervals. Robert’s team put together tools that enabled updates every 15 minutes allowing repair crews to identify the specific outages and get repairs done and the network restored to service much quicker.
- Excellent collaborator: he was assigned a group that was in very bad shape with low performance ratings. He met with management and then the team determined goals, established customer requirements/needs, set up a strong communication system between the teams resulting in the highest ratings and praise from upper management.
- Meets or exceeds functional objectives while consistently operating under budget.
Our candidate is currently based in the Dallas area.